User Guide

MAKING THE MOST OUT OF YOUR RV EXPERIENCE

  1. Be sure to read these instructions end to end.
  2. Use YouTube to find helpful videos to help familiarize yourself and see guides on features and setup.
  3. Use a partner to review each feature to help understand and remember how to use the systems.
  4. Download the ToGo RV mobile app for helpful tips and checklists to help with home and camp departure.
  5. Plug the RV into your home to have power when loading up and cool the refrigerator. Refer to the Electric section below.
  6. Carefully plan your trip to find the best route possible. Using a truck GPS system can help with giving directions that avoid narrow roads and overpasses.
  7. Take your EZ Pass from your car with you.
  8. Connect your phone to the Bluetooth radio before departing for hands-free phone use.
  9. Balance the weight of your packing to make the ride easier.
  10. Take a picture of the odometer, gas level, generator hours and any other aspect of the RV to document the status and condition it is received in.
  11. Be sure to always engage and disengage the emergency brake when parking and driving.
  12. Take your time driving and obey all traffic laws and campground regulations.
  13. Use a partner for guiding you in and out of parking situations. Use your cell phones to communicate.
  14. Call our office if you run into any problems or have any questions on your trip.
  15. Remember to take a deep breath and focus on one step at a time if you get frustrated.

General information

  • Height clearance required is 12.6′ (don’t go under any overpass with lower clearance and NO fast food drive throughs.
  • Gas tank holds 55 gals
  • Fresh Water tank holds 44 gals
  • Waste tanks hold 39 gals
  • Propane tank hold 7 gals

general use

  • All units must be returned clean, free of garbage, all waste and water tanks empty, and with the same level of gas and propane. Charges will apply if not.
  • Be honest and truthful about any damage that may have occurred during your trip. We are far more forgiving for security deposit charges this way.
  • Slide – engine must be running and emergency brake engaged for slide-outs to work. Be sure there are not obstructions for the slide to hit before opening it. Locate the Slide button on the main panel and/or bedroom if applicable. Press and hold the Out button until the slide is fully out. Press and hold the In to bring it in.
  • Awning – The awning will not operate if engine is running.
  1. Locate the Awning button at the panel just inside of the door.
  2. Press and hold the Extend button until the awning is FULLY extended. If you go too far it will start to roll back.
  3. Do not leave the awning out if there is bad weather or wind in the forecast. It will damage and is expensive to replace.
  4. Pull down on either hinge to adjust the pitch of the awning or to drain rain water.
  5. NEVER light a campfire under or too close to the awning.
  • Automatic Leveling System – press Power and Extend to engage the system at a camp site. Press Retract prior to driving. System will beep to warn and remind you to check the system.
  • Propane – if you will be using the heater, hot water, or stove, be sure the propane valve is open by turning it counter-clockwise on the tank.
  • When arriving at your campsite, determine how best to park to be as level as possible. Use leveling jacks or blocks is necessary.

water

  • Using a City Water Connection (pressurized) – This is best when at a camp site or water will be used for an extended period of time. Located above the sewer hose connection on the driver side.
  1. Connect the water pressure regulator and filter to the hose bib.
  2. Connect the WHITE potable hose to it.
  3. Finally the other end of the hose to the elbow into the RV. The Water Pump is not needed.
  • Using the Fresh Water tank (non-pressure) – requires use of water pump) – use the WHITE potable hose to fill the tank from the Fresh Water Connection that is located outside of the utility panel on the driver side (2850LE) or passenger side (3010DS).
  1. Connect the water pressure regulator to the hose bib.
  2. Connect the water filter to the water pressure regulator.
  3. Connect the hose to the clear filler tube and into the fill valve. Check the panel gauge to determine the fill level. The tank is filled when water backs out of the connection.
  • Hot Water – Note: there must be water in the system to use the hot water. The system WILL fail if not. The hot water heater will operate on electric or gas. Gas will heat faster and more efficiently than electric.
  1. Ask your rental contact if the unit has been de-winterized if it is being used in March or April.
  2. If using gas, be sure the propane tank valve is open at the tank outside.
  3. Locate the Water Heater switches on the main panel.
  4. Turn on the desired mode by turning the switch on from the panel.
  5. The button will light up when it is on.
  6. You can hear the exhaust running from the hot water heater on the outside of the unit.

electric

  • RV Battery Power Disconnect Switch – This switch is located on either the battery box (trailer) or on the lower panel inside of the door of the RV. It must be in the ON position for power when on battery. Turn it to the OFF position if the RV will not be used for more than a day or two. The batteries will drain rapidly if left on, even if you think no power is being used.
  • Connecting to shore/land power (30 AMP) – This (or generator) is required to use the AC, Microwave and household power outlets.
  1. Locate the power cable in the RV. It will either be a permanent connection in the rear compartment or need to be connected to the power.
  2. Connect the cable to the RV if required. Note the layout of the prongs and align the cable to the connector appropriately. Use the collar to tighten the connection.
  3. Be sure the circuit breaker is in the OFF position at the campground electric panel before connecting into the panel.
  4. Plug the cable in then turn the circuit breaker on. You’ll know you have power by seeing the time displayed on the Microwave.
  5. Use the included household outlet adapter to connect the RV to a home power outlet. Note, a minimum of 20AMP circuit is required. It is NOT recommended to use the AC when connected to a lower AMP circuit, as the breaker will trip and it can be a fire hazard.
  • Battery power – The refrigerator, lights, heat and televisions will operate when on battery. Batteries charge when connected to shore power, the engine is running, driving, or the generator is on. Some units have a solar panel to also provide a trickle charge. This should not be relied on if using battery power for an extended period of time.
  • Using the Generator – The onboard generator is required when not connected to shore power to use the AC, Microwave or power outlets. Some units also require the RV electric cable to be plugged into an outlet in the rear compartment. DO NOT run the generator when filling up gas.
  1. To turn on the generator, press down and HOLD the Stop/Prime button on the panel until the Gen light comes on.
  2. Then press and HOLD the button up until you hear the generator start.
  3. Repeat the process if it does not start. Please respect any quiet hours if you need to use the generator at night. The generator runs off of the vehicle gas and will not start if there is less than 1/4 tank of gas.

sewer

  • Connecting to Campground Sewer – Note: although not required, using gloves can make the sewer process a better experience. Locate the following components. The sewer hose, clear elbow and cleanout screw fitting. In most cases, the sewer hose can be found stowed in the rear bumper.
  1. If needed, remove the cover over the sewer connection at the campground.
  2. Screw the fitting into the sewer connection.
  3. Be sure the black and grey valves are completely closed (pushed IN).
  4. Remove the sewer cap by turning it counter-clockwise.
  5. Remove the panel cap and insert the sewer hose through the hole and press it firmly onto the connection, turning clockwise until the hose stops. This is only for units that have a cover over the sewer and water connections.
  6. Reverse the process by first ensuring both valves are closed. Disconnect the sewer hose from the RV, then lift it throughout the hose to ensure it is empty before disconnecting from the sewer cleanout. Always keep the sewer hose away from the potable water hoses and system.
  • Emptying waste tanks – Note, never leave the black tank valve open, as solid waste will stick to the tank. Be sure to only use RV/Marine toilet paper and flush using more water for solids.
  1. Note the filled level of the tanks by pressing and holding the appropriate button on the control panel in the living area. It is OK to leave the great tank valve open when connected to a sewer, but recommended it be closed for a bit to use the water after emptying the black tank.
  2. Check that the hose is set up to avoid many turns and be as much on a downslope as possible. Use hose guides if the unit is equipped.
  3. Open the black tank valve by pulling it out completely. Watch the clear connection to know when the tank is empty. Close the valve. If available, add a black tank treatment packet into the toilet and flush.
  4. Open the grey tank next to empty it and help clean the inside of the hose. Pull open the grey valve and let it drain until there is no more water.
  5. Close the valves.

air conditioner

  • The AC will only work when connected to shore power or the generator is running.
  1. Locate the thermostat in the bedroom or living room.
  2. Press the Power button to turn it on.
  3. Set the Mode to Cool and the Fan to Auto.
  4. Adjust the temperature to the desired setting.

heater

  • The heater will will work on battery and requires propane to operate.
  1. Locate the thermostat in the bedroom or living room.
  2. Press the Power button to turn it on.
  3. Press the Furnace button.
  4. Set the Mode to Heat and the Fan to Auto.
  5. Adjust the temperature to the desired setting.

stove

  • Note: the propane tank must be open and with enough gas for it to operate.
  1. Open the lid or remove anything on top of the stove. Note: never put the lid down when the burners are hot, as it will cause the lid to crack.
  2. Turn the desired burner on.
  3. Rotate the lighter clockwise until it lights.
  4. Turn off the burner and start over if it does not light after 2-3 clicks.

refrigerator

  • The refrigerator will operate whenever there is power from the shore connection of enough power in the batteries. Adjust the freezer and refrigerator using the dials or buttons inside each compartment. Be sure the locking mechanism is engaged when in transit.

safely connect an RV trailer to a tow vehicle

  • Step by Step on how to safely connect the RV trailer to a tow vehicle fitted for a Blue Ox Stabilization Hitch.

Mission

As the trusted resource for the Recreation Industry, we enrich the lives of our customers by specializing in providing relaxing adventures.

Vision

To be a catalyst for the RV movement. To provide vacation opportunities at greater savings than those using planes, trains, automobiles, hotels, house rentals, and expensive restaurants.

Values

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